Privacy Policy

We collect information you provide directly to us when you: • Create an account (name, email address, password) • Subscribe to a paid plan (billing information processed by our payment processor — we do not store full card numbers) • Contact our support team (messages, attachments) • Respond to surveys or promotions We also collect information automatically when you use the Service: • Usage data: tracks played, session duration, features accessed, playlist activity • Device information: device type, operating system, app version, device identifiers • Log data: IP address, browser type, pages visited, time and date of access • Location data: country-level location inferred from IP address (we do not collect precise GPS location)

We use the information we collect to: • Provide, operate, and improve the Service • Personalize your experience and content recommendations • Process transactions and send related communications (receipts, subscription confirmations) • Send service-related notices (security alerts, policy updates) • Send marketing communications where you have consented • Analyze usage patterns to improve product features • Comply with legal obligations • Prevent fraud and enforce our Terms of Service

We do not sell your personal data. We may share your information with: • Service providers: third-party vendors who perform services on our behalf (payment processing, analytics, email delivery, cloud hosting). These providers are contractually obligated to protect your data. • Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy. • Legal requirements: we may disclose your information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect rights, property, or safety. • With your consent: we may share your information for any other purpose with your explicit consent.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or to resolve disputes or enforce agreements. Aggregated, anonymized data derived from your usage may be retained indefinitely for analytics purposes.

Depending on your location, you may have the following rights: • Access: request a copy of the personal data we hold about you • Correction: request correction of inaccurate or incomplete data • Deletion: request deletion of your personal data (right to be forgotten) • Portability: request your data in a machine-readable format • Objection: object to certain types of processing • Withdrawal of consent: withdraw consent for processing based on consent at any time EU/UK users: these rights are provided under the GDPR. California residents: these rights are provided under the CCPA. To exercise any of these rights, contact us at privacy@aloharmony.com.

We use cookies and similar tracking technologies on our website. For full details, please see our Cookies Policy. You can control cookies through your browser settings or our cookie preference center.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include: • Encryption of data in transit (TLS/SSL) • Encryption of sensitive data at rest • Access controls limiting who can access personal data • Regular security assessments No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we may have information from a child under 13, please contact us at privacy@aloharmony.com.

Aloharmony is operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your jurisdiction. For users in the European Economic Area or United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission for cross-border transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice (such as an email notification).

If you have questions about this Privacy Policy or our privacy practices, please contact us: Aloharmony Corp. Email: privacy@aloharmony.com Website: aloharmony.com/contact